Terms of Service

Services

ShipSense provides shipping rate optimization services for businesses. We analyze your shipping data and provide access to negotiated carrier rates to help reduce your shipping costs. Our services may include shipping savings analyses, rate comparisons, account setup, and ongoing shipping management support.

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Eligibility

Our services are intended for use by businesses and individuals who are at least 18 years of age. By using our services, you represent that you meet these requirements and have the authority to bind your business to these Terms.

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Account and Information Accuracy

You agree to provide accurate, current, and complete information when interacting with ShipSense, including when submitting forms, providing shipping data, or communicating with our team. You are responsible for maintaining the accuracy of your information and for any activity that occurs under your account.

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Shipping Data and Savings Analyses

Any shipping data you provide to ShipSense will be used solely for the purpose of analyzing your shipping costs and preparing savings analyses. Savings estimates are based on the data you provide and the rates available at the time of analysis. Actual savings may vary based on shipment volumes, destinations, package characteristics, carrier rate changes, and other factors.

ShipSense does not guarantee specific savings amounts. All analyses and estimates are provided for informational purposes and are subject to change.

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Text Messaging Terms

By providing your phone number and opting in to receive text messages from ShipSense, you agree to the following:

• Types of Messages: You may receive text messages (SMS/MMS) from ShipSense related to our services, including appointment confirmations, follow-ups from sales representatives, shipping analysis updates, account notifications, and customer support communications.
• Frequency: Messaging frequency varies based on your interactions with our team.
• Costs: Message and data rates may apply. ShipSense does not charge for text messages, but your mobile carrier may charge standard messaging fees.
• Consent: Your consent to receive text messages is not required as a condition of purchasing any service from ShipSense. Consent to receive text messages is obtained separately from consent for phone calls or emails.
• Opt-Out: You may opt out of text messages at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent unless you re-subscribe by replying START.
• Help: Reply HELP to any message for assistance, or contact us at [email protected].
• No Sharing of Consent: We will not share your opt-in consent or phone number with third parties for their marketing purposes.
• Supported Carriers: Major U.S. carriers are supported. Carrier delivery is not guaranteed. ShipSense is not responsible for delayed or undelivered messages caused by carrier issues or device incompatibility.

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Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of ShipSense or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

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Prohibited Uses

You agree not to:

• Use our website or services for any unlawful purpose
• Provide false or misleading information
• Interfere with or disrupt the operation of our website or services
• Attempt to gain unauthorized access to our systems or data
• Use automated tools to scrape, crawl, or extract data from our website without permission

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Third-Party Services

Our services may involve interactions with third-party shipping carriers and service providers. ShipSense is not responsible for the actions, policies, or performance of any third-party carrier or service provider. Your use of third-party services is subject to their respective terms and conditions.

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Limitation of Liability

To the maximum extent permitted by law, ShipSense shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amounts paid by you to ShipSense in the twelve (12) months preceding the claim.

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Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. ShipSense does not warrant that our website or services will be uninterrupted, error-free, or free of harmful components.

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Indemnification

You agree to indemnify and hold harmless ShipSense and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our website or services, your violation of these Terms, or your violation of any third-party rights.

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Termination

We may suspend or terminate your access to our website or services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.

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Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

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Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

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Contact Us

If you have questions about these Terms, contact us at:

ShipSense
Email: [email protected]
Website: getshipsense.com